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Wix is a top tier website builder that offers a lot of features in an intuitive interface that won’t intimidate newbies on the first try. In fact, the research behind this Wix review found that it’s the best website builder for beginners and small businesses alike, prioritizing ease of use for users of all skill levels.
On top of that, Wix’s new pricing model allows users access to ecommerce functionality in virtually every plan, so you can build an online store with Wix that can handle up to 50,000 products.
Admittedly, Wix isn’t perfect for every single user, with other competitors better suited for particular needs like design flexibility and affordability. Fortunately, the in-depth research behind this review means it features all the insights on features, pricing, pros, and cons about Wix and other website builders you need, so you can make the right decision.
Pros
- Friendly onboarding experience
- Advanced business functionality like AI and CRM
- A top choice for ecommerce solutions
- DEAL: Get 10% off with GET10! at checkout
Cons
- Can't change site design after publishing
- Slower server response time than some competitors
- Starting from $16/month
- 10% off any plan with code GET10!
- 14-day free trial available
Wix: Quick Fact File
Before we dive deep into what makes Wix tick, let’s get nail down some of the basics so you know exactly what kind of website builder you’re dealing with here.
- Wix has the most business features of any other website builder in our research.
- Wix provides an intuitive, easy-to-use interface that even beginners can figure out after a few tries.
- Wix design process is very flexible and customizable, although you can’t change your template after you’ve published your site.
- Wix offers robust, 24/7 customer support for all customers, and priority access for enterprise-level users.
To find a website builder that fits your exact needs, you can always take our website builder quiz, which will give you research-backed recommendations based on your answers.
Is Wix Right for Your Business?
If you can’t tell already, Wix is a great website builder. In fact, our research has time and time again shown that Wix is both the best website builder out there and the best free website builder for good measure. It offers an intuitive platform, a bounty of features, and excellent support options, netting the highest scores in our research across all three categories.
Truly, if you need a website builder, Wix will be a great fit. If you’re getting specific, though, there are better options out there depending on your needs. For example, Squarespace is more customizable than Wix when it comes to design, offering more templates and the ability to change themes after you’ve published. Similarly, Shopify is better for ecommerce than Wix, given its advanced features like inventory management.
Still, Wix still offers a very respectable platform when it comes to design and provides plenty of ecommerce functionality to run a successful online store. All that to say, Wix is a top tier jack-of-all-trades while still being a master of some.
Wix heading editor in action
Image: Tech.co testing
On top of that, Wix is a bit expensive compared to other options, with a starting price of $16 per month, ecommerce functionality starting at $27 per month, and its most expensive plan coming in at a whopping $159 per month (although that’s admittedly an enterprise-facing plan). All that to say, there are more affordable options available, like GoDaddy and Hostinger.
On top of that, you can get 10% off all Wix plans with code GET10! at checkout.
Here’s a quick look at the Wix pricing plans that are currently available, as well as some basic information about each. Feel free to check out our Wix pricing guide for more in-depth information about how much it will cost your business.
| Plan | Price paid annually The price per month you'll pay if you choose to be billed annually | Bandwidth | Storage | Staff accounts | Ecommerce | |
|---|---|---|---|---|---|---|
| | Best for Small Sites | | | | ||
| Free | Light | Core | Business | Business Elite | ||
| 1GB | 3 GB | Unlimited | Unlimited | Unlimited | ||
| 500MB | 2 GB | 50 GB | 100 GB | Unlimited | ||
| 1 | 2 | 5 | 10 | 15 | ||
| | | | | |
Does Wix Have a Free Plan?
Yes, Wix has a free forever plan that allows you to create a website and get it online at no cost to you or your business. You can customize your site, update it as you see fit, and get access to a lot of basic features provided by the website builder.
However, the site comes with some serious caveats. For one, your site will be covered in Wix ads, making it decidedly less professional than the average site online. Additionally, you won’t have a custom URL, but a Wix-branded link that won’t look great to anyone.
Wix Review: Key Features
So what exactly makes Wix stand out compared to other providers? Here are some of the key features you get when you sign up for Wix:
Drag-and-Drop Editor
One of the features that makes Wix such an easy-to-use platform for everyday people is the drag-and-drop editor. This simple but helpful feature makes designing your website a breeze, allowing you to place elements like image galleries and text boxes anywhere in an instant. And with plenty of beautiful templates, you’ll be able to keep your site professional while giving it your own touch. Other website builders, like GoDaddy, don’t have this kind of functionality, which is why we recommend Wix over any other option.
This feature is ideal for beginners and you can check out our guide to the best website builders for beginners to learn even more.
Drag-and-drop editor in action for Wix
Image: Tech.co testing
Built in SEO Tools
Getting your site noticed online is key for businesses, and search engine optimization (SEO) is how you do it. With the built in SEO tools from Wix, you’ll be able to get helpful insights about how you can get your site on page one of Google. Some of the features include instant Google indexing, bulk 301 redirects, and patterned meta tags for use across multiple pages. Many website builders offer this kind of help, but it can often be found lacking, like Square Online, which has trouble with header customizability.
This tool is ideal for businesses that want to get discovered online, particularly for blogs.
Wix Artificial Design Intelligence (ADI)
Our researchers noted that the Wix Artificial Design Intelligence (ADI) system makes creating a website almost too easy. All you do is answer a few prompts and fill in a few text boxes and the feature will design an entire website for you in minutes. Plus, with the evolution of AI technology like ChatGPT, Wix has added more AI-powered features to build websites faster and better than ever. The AI Site Generator, for example, will allow you to build a website in minutes by just answering a few questions and providing some basic content.
This isn’t an uncommon feature for website builders, like GoDaddy and Squarespace, but with these AI-powered features, Wix is above and beyond the rest. This tool is also very helpful for users that are unfamiliar with business software. Check out our best AI website builders guide for more information.
Questions asked in the Wix ADI feature
Image: Tech.co testing
Wix Ecommerce Review: Good for Selling Online?
Until recently, Wix offered dedicated ecommerce pricing plans, which enabled users to build an online store, among other valuable tools for selling online. Now, however, ecommerce functionality is built into almost all Wix pricing plans, with basic, standard, and advanced features depending on your plan.
You’ll be able to sell up to 50,000 products with features like abandoned cart recovery, social selling, and recurring payments. You can even take advantage of drop shipping features with every single plan (except Light), although there are limits on how many products depending on your plan. Additionally, more expensive plans add features like advanced shipping, automated sales tax, loyalty programs, and product reviews. All in all, Wix offers all the stuff you need to run a solid online store.
There are some features missing, though, which could get in the way if you’re exclusively getting a website builder to sell online. Shopify, for instance, allows you to sell unlimited products across all pricing plans. On top of that, it offers more advanced features, like inventory management, gift cards, and ecommerce automations.
Simply put, Shopify is better equipped for ecommerce than Wix, but only if you really need the most advanced features to run your online store. Plus, Shopify pricing is a bit more expensive, and you have to endure transaction fees, which is always a bummer when selling online. You can avoid them if you use Shopify Payments, although you will still have transaction fees through third-party payment providers.
All that to say, if you’re looking to switch, make sure to consider whether these extra cost are worth those added features.
Pros
- Wix offers regular deals and discounts
- Virtually every ecommerce feature you could need
- More creative freedom with customization
- Consistently adds and updates sales channels
Cons
- Steep learning curve for beginners
- Slow server response times
- Weak knowledge center
- Free version available
- Free domain with 1-yr contract
- G-Suite Add-On: $6/month
How Does Wix Compare to Other Website Builders?
We’ve said it a few times already, but it’s certainly worth reiterating: Wix is the best website builder for small businesses. Still, some website builders might be a better fit for your business if you want to save a bit of money and forego some of those advanced features.
Take a look at how Wix compared to other providers below and check out our guide to Wix alternatives for more information:
| Overall Score All Tech.co research categories, condensed into one score | Paid plan Monthly | Free Plan | Best for | Pros | Cons | Customer Score Customer and user testing testimonials. | Try it Today | ||
|---|---|---|---|---|---|---|---|---|---|
 | BEST OVERALL ALTERNATIVE  |  | BEST FOR ONLINE SELLING  |  |  | ||||
| 4.8 | 4.8 | 4.1 | 4.2 | 3.7 | 3.6 | ||||
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| Best overall website builder | Best for design functionality | Best for setting up quickly | Best for larger ecommerce businesses | Best for businesses on a budget | Best for uptime reliability | ||||
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| 4.6 | 4.6 | 4.4 | 4.8 | 3.3 | 3.1 | ||||
| Claim 50% off | Save 10% | Try GoDaddy | Try Shopify | See Deals | Save up to 78% |
We take our impartial research and analysis seriously, so you can have complete confidence that we're giving you the clearest, most useful product recommendations.
After conducting an initial exploration to identify the most relevant, popular, and established tools in the market, we put them through their paces with hands-on testing to see their real strengths and weaknesses. In this case, we put ten website builder products to the test across 251 areas of investigation.
Based on years of market and user needs research, we've established a website builder testing methodology that scores each product in six main categories of investigation and 33 subcategories; this covers everything from customer feedback to design, ease of use, and more.
Our main testing categories for website builders are:
- Website Features: the capabilities and functionalities offered by a website builder, e.g. blog functionality, SEO capability, and marketing capacity.
- Design: the aesthetic appeal and visual layout of a website created using a website builder. It encompasses aspects such as page templates and customizable themes.
- Customer Score: external customer opinion. This is the feedback and ratings given by customers who have used a particular website builder – the market position and reputation a website builder holds.
- Ease of Use: how user-friendly and intuitive a website builder is for people with varying levels of technical expertise.
- Value for Money: the balance between the cost of a website builder and the benefits it provides. It considers factors such as pricing plans, subscription models, and available features.
- Help and Support: the assistance and resources available to users when they encounter issues or need guidance while using a website builder.
When it comes to calculating a product's final score, not all testing areas are weighted evenly, as we know some aspects matter more to our readers than others, which are simply "nice to have." After hundreds of hours, our process is complete, and the results should ensure you can find the best solution for your needs.
At Tech.co, we have a number of full-time in-house researchers, who re-run this testing process regularly, to ensure our results remain reflective of the present day.
Verdict: Is Wix Worth It?
Wix is an excellent website builder that is definitely worth the price of admission. The platform makes updating a website easy with its drag-and-drop editor and even easier to get started thanks to the Wix ADI, which designs the page for you. On top of all that, Wix offers the most features and the best customer support in our research, making it the obvious choice for businesses of all sizes.
There are other options out there that are better for particular needs — like Squarespace for design flexibility, Shopify for ecommerce, or Hostinger for low prices. But all in all, it’s hard to do better than Wix when it comes to doing everything excellently and at a fair price.
If you want to get started with Wix, remember to use code GET10! to get 10% off all premium plans, and feel free to take our website builder quiz to get recommendations based on your specific needs.
Frequently Asked Questions
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